Project Overview
Location: Los Angeles, CA
Timeline: September 2025 – Present
Objective: To manage high-volume customer logistics and ensure operational efficiency in a high-traffic service environment.
The Challenge
Operating in a high-traffic dining environment requires maintaining a "Mission Control" mindset. The primary challenge is balancing speed of service with strict quality control and safety standards during peak operational hours.
Operations & Logistics
Building on previous experience handling logistics for over 500+ packages daily and serving 50+ guests per shift in fast-paced environments, I focused on three key areas:
- Workflow Optimization: Streamlining the "Front-to-Back" communication to reduce wait times and maximize throughput during high-volume periods.
- Inventory Management: Monitoring resource levels to ensure zero-downtime during peak hours, similar to managing supply chains in a lab setting.
- Quality Assurance: Adhering to rigorous health and safety protocols, ensuring every output meets organizational standards under pressure.
Values & Learning
This role has reinforced the value of Operational Discipline. In astronautical engineering, systems fail when logistics or protocols are ignored. Managing a high-pressure service floor is excellent training for the focus and reliability required in an engineering project environment.
Key Takeaway: Whether managing a spacecraft's power margin or a high-volume kitchen's output, success is defined by the efficiency of the underlying process and the team's ability to communicate clearly.